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What is your returns policy?

We pride ourselves on our product range and offer a 100% customer satisfaction guarantee. If for any reason you're not happy with any of the products you receive from us, please contact us within 14 days of receipt of the product for a refund, or exchange or credit valid for 12 months. We do not refund for change of mind but do if the product is damaged or not as described.

Please note that delivery costs are not refundable.

Some conditions may apply and we reserve the right to refuse a return on any product that does not meet these requirements.



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For our Kids Party Entertainment Packages please go to:


Australia Post Shipping

Standard: $9.95

 - QLD: approx 2 days

 - NSW & VIC: approx 4 days

 - SA & NT: approx 5 days
 - WA & TAS: 7+ days

Express: $19.95

International: $39.95

 - US & UK (please contact us for other countries)
 - Approx 10 days
 - Tracking additional
 - All pricing is in AUD

View our returns policy


    • "Just wanted to say thank you for such amazing customer service yesterday with my multiple phone calls and quick delivery of all the party items. Australia post arrived at 7.30am the day after I ordered and the girls were so excited to open up the package before they went to school and see all the wonderful items they have for their parties."

    • "Very very impressed with speed of delivery and products are great too."

    • "Great range of products, fantastic service. Michelle sent my order so quickly!! I was very happy with the items I purchased, perfect for the Blast Off party we had for our 4 year old. Thanks Michelle!"

    • "Michelle was fantastic!! Excellent customer service! I placed an International order which I received in 6 working days. The product was perfect and everyone asked where I purchased the party supplies from. I look forward to placing more orders. Thank-you!!"

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